Privacy Policy

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Here’s how Camellia and Vine Ltd manage, share and look after your information.

What Information we collect about you and how it is used

When booking an event or course with us, we request your name, email address, delivery address, phone number and, in the case of WSET courses, your date of birth. We collect this data to process your registrations for any courses or tastings and to deliver your purchased services to you as well as to send you information regarding the course or the tasting on which you are registered (or have registered interest in). Sometimes, your booking requires us to post materials to you as well, such as in the case with gift vouchers and those WSET courses which require materials to be provided to students before the course date.

For Corporate or Private Events, we request your name, email address, phone number and company name (if applicable). This information is used to respond to your request for information on how we might assist with your corporate or private event enquiry.

How we Collect your personal data

When you provide it to us directly (For example, when you book onto one of our tastings or courses, or subscribe to our newsletter)

When our systems collect information or personal data indirectly. Please see below for additional information around Cookies.

Sharing your personal data with third parties

For us to provide you with certain qualification courses, such as WSET courses, we must share some of your personal data with these approved organisational bodies to provide you with your booked courses. We provide this information when required by these organisations in a way that is both secure and sensitive.

To fulfil our newsletter emails, we collect and store your first name, last name, email address and company name (if given). We use a third-party provider, Mailchimp, to deliver our newsletter emails. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our newsletters. For more information, please see Mailchimp’s privacy notice.

We are also required to co-operate with regulators (like the Information Commissioners Office) and law enforcement agencies (like the police or the Serious Fraud Office). Although it does not happen often, regulators and law enforcement agencies can require use to share information with them as part of an investigation, and this may include your personal data.

Your Rights

You have several individual rights relating to the processing and storage of your personal data. They are:

  • The right to be informed

  • The right of access

  • The right to rectification

  • The right to erasure

  • The right to restrict processing

  • The right to data portability

  • The right to object

  • Rights in relation to automated decision making and profiling

 

Further information can be found at the Information Commissioner’s Office website.

Withdrawal of consent, erasure, and information access

Please email hello@camelliaandvine.com if you wish to do any of the following:

To withdraw your consent for activities for which you have previously consented

To request a copy of the information that we hold on you

To request the deletion of information that we hold on you

 

Cookies

Cookies are small text files that are placed on your computer by websites that you visit to identify you. They are widely used in order to make websites work, or work more efficiently, as well as to provide you with a faster, more efficient, and enhanced service.

We use Google Analytics cookies to collect information about how our visitors use our site. This software provides us with information regarding your engagement and usage of the website, but will not store, save or collect any personal information. We use this information to improve your experience. More information here:

 

www.google.co.uk/intl/en/analytics/privacyoverview.html

 

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Remarketing

We use Google Adwords Remarketing to advertise Camellia and Vine across the Internet. AdWords remarketing will display relevant ads tailored to you based on what parts of the Camellia and Vine website you have viewed by placing a cookie on your machine. This cookie does not in anyway identify you or give access to your computer. The cookie is used to say 'This person visited this page, so show them ads relating to that page.' Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that apply to you. You can view, update and/or opt-out of Google's us of cookies by visiting Google's Ad Settings.

Changes to this privacy policy

This privacy policy is reviewed and updated periodically and was last updated on 10th February 2022.